Terms & Conditions


Prices are shown inclusive of VAT if applicable. There is no minimum order value. Shipping costs According to total price. Free delivery with orders over 350 euro.


Ekaterini is committed to providing reliable quality and trustworthy expertise with every jewelry purchase. Our Jewelry Guarantee is our promise to stand behind the quality of your purchase and make sure you are completely satisfied with your entire shopping experience. For in-store and online purchases, we provide a lifetime guarantee with a free replacement for your diamond and natural stones if it is lost from its original mounting during normal wear.


In the unlikely event that any item is delivered damaged/faulty, it must be reported within 15 days of receipt of delivery accompanied by full details of the order date and invoice number. Products must be returned within 10 days (Proof of posting will be required in the unlikely event of the returned product not being received by Ekaterini Chania). Items will be replaced. Items considered to have been mistreated or damaged through wear and tear should not be returned as the refund will not be given. In the unlikely event of Ekaterini Chania supplying your order incorrectly in any way, customers may contact us providing full details of the order date and invoice number. Ekaterini Chania will endeavour to rectify the situation as soon as possible.


Designer Jewellery. Any illustration or description is given in good faith, all of the items are hand made with natural stones and therefore cannot be guaranteed as illustrated. Product may be supplied in alternative stones colour. If you do not require any alternative products supplied this must be stated at comment section on confirm order page.

Unique Jewellery:

All pictures are exact representative of items on sale.